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  •   over 11 years ago

Expediting Certification of participating Apps still under certification

Is it possible to expedite the certification of the participating Apps not yet certified? Please request the Samsung Certification team to complete the certification before 13th Oct 2014 5:00PM EDT so that hard work of the participants waiting for App certification don't go waste. Thank you very much.

  • 3 comments

  • Manager   •   over 11 years ago

    Hi Somesh,

    Thanks for your message. The Certification Team is working to review all applications as quickly as they can within the Certification Period. If you've experienced a specific Samsung error that is preventing you from moving through the certification process please do the following:

    1. Take a screenshot of the error you are receiving.

    2. Send an email with your App Name, Seller ID, original Content ID, and a screenshot of the error message to: support@ssac2014.com and support@challengepost.com.

    Thank you,
    Serena

  •   •   over 11 years ago

    Hi Serena, Thanks for your support. I have sent the app details. Best, Somesh

  •   •   over 11 years ago

    Hi Serena,

    Is it possible to request the certification team to complete the procedure before the deadline?

    Thanks.

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